Self-service knowledge base

Help your customers help themselves

A built-in knowledge base with articles, categories, and search. Reduce support tickets by giving customers instant answers to their questions.

Your customers shouldn't need to email you for every question

Most support volume is repeat questions. Without a help center, every one lands in your inbox.

Without a help center, every 'how do I...' question becomes a support ticket in your inbox.

Setting up a knowledge base on Notion, GitBook, or Zendesk means yet another tool to maintain.

Help articles on a separate domain don't match your brand or link to your actual products.

Customers can't find answers at 2am — they wait for you to wake up and reply.

Hyax includes a branded help center that lives on your domain, connects to live chat, and reduces repeat tickets.

How can we help?

Search articles...

Getting Started

6 articles

Billing & Payments

4 articles

Courses & Products

8 articles

Account & Profile

5 articles

Technical Setup

7 articles

FAQ

10 articles

Reduce support tickets by 80%

Most questions have common answers. A well-organized knowledge base lets customers find solutions instantly — without waiting for a reply.

Articles with rich formatting

Write help articles with the same editor you use for blog posts

Organized by categories

Group articles into logical categories — getting started, billing, courses, etc.

Full-text search

Customers find answers instantly with built-in search

Public knowledge base

Accessible on your domain — no login required for public articles

Support tickets
-80%after launch
Customer satisfaction
94%found answers

Launch your help center today

Articles, categories, and search — built in and ready to go.

No developer needed. No plugins. No transaction fees.